Interactive Seating Charts (Beta)
Interactive Seating Charts feature - now available in beta for selected organizers.
Key Benefits:
- Seat Selection: Attendees can effortlessly choose their preferred seats using an intuitive interface available on both desktop and mobile.
- Customizable Seating Plans: Organizers can design seating charts that reflect their venue layout, including sections, rows, and individual seats, ensuring precise organization.
- Real-Time Availability Updates: Keep attendees informed with accurate, real-time seat availability.
- Pricing and Categorization: Organizers can categorize seats and assign different price points to optimize revenue.
Getting Started:
To begin using the Interactive Seating Charts, please follow these steps:
- Contact Support:
- Reach out to our support team by emailing support@viewcy.com.
- Initial Consultation:
- Our support team will schedule a consultation to understand your venue layout and specific requirements for the seating chart.
- Provide any necessary details, including your venue's seating plan, sections, rows, and seating categories.
- Seating Chart Setup:
- Our team will create a custom seating chart tailored to your event's needs.
- We will configure seat categories, pricing, and real-time availability updates.
- Review and Feedback:
- Once the seating chart is set up, you will receive a preview for review.
- Provide any feedback or required adjustments to our support team to ensure everything is accurate.
- Go Live:
- After finalizing the seating chart, our team will work with you to publish it for your event, making it available for attendees to select their seats during checkout.
FAQs
Q: How can I customize the seating chart for my venue?
A: During the initial consultation, provide our support team with details about your venue's layout, including sections, rows, and seating categories. Our team will handle the customization for you.
Q: Can I update seat availability in real time?
A: Yes, the Interactive Seating Charts feature provides real-time updates on seat availability, ensuring attendees have the most current information.
Q: How do I assign different price points to seats?
A: During the setup process, our support team will assist you in categorizing seats and assigning different prices to optimize your event’s revenue potential.
Support
For assistance or to get started with the Interactive Seating Charts, please contact our support team:
- Email: support@viewcy.com
We are excited to offer this feature and look forward to your feedback. Your input is invaluable in helping us enhance the event ticketing experience.